Faculty/Staff

Parking registration for the 2023 – 2024 academic year begins July 6, 2023 at 8am.

New Permanent employees are initially eligible for B1 parking zone, and must add themselves to the A zone wait list if desired. This is done through their Parking account on Pirate Port. The following parking zone rules apply:

• Vehicles registered for A1 zone may also park in A3 zones while on the Health Sciences Campus.
• Vehicles registered for A3 zone may also park in A1 zones while on the Health Sciences Campus while on the Main Campus. 
• Vehicles registered for B1 zone may also park in B3 zones while on the Health Sciences Campus.
• Vehicles registered for B3 zone may also park in B1 zones while on the Health Sciences Campus while on the Main Campus.
• Vehicles registered for B1zone can park in the A1 zones after 5:30 pm. 
• Employees with offices located off core campus are not eligible for A1 permits. 
• Faculty/staff can not park in student zones A2, B2, C2 or B4.

Parking Fee Schedule

Payment Methods for Parking Fee

Only full-time, permanent employees can pay the annual parking fee by payroll deduction. Payroll deductions for parking fees are set up as post-tax payments.

Registration completed between the 1st-15th of the month will have the first deduction begin at the end of the month. Registration completed between the 16th and the end of the month will have the first deduction begin on the 15th of the following month.  Deductions are spread out bi-monthly within the fiscal year depending on the month purchased.

Temporary employees can register and pay month-to-month for parking, or pay in full in advance with credit card, cash or check.  Permanent employees are not eligible to purchase month-to-month parking.

How to register your vehicle(s) and pay the annual fee:

Click Here to download instructions for accessing the online Parking Portal on Pirate Port, where you will register your vehicle and pay the parking fee.

• Visit ECU Pirate Port. You will need your Pirate ID and passphrase to enter Pirate Port. This is the same as logging in for e-mail.
• On the ‘Tools’ tab, choose: ‘Parking & Transportation’ under Applications.
• Once in your parking account, you will need the following information to complete the online purchase:
  — License plate number
  — Vehicle year, make, model and color
  — Enter or verify your address and your e-mail address
  — Update your information if needed by clicking on the appropriate link.
• If everything is up to date, click on the “Get Permits” link and follow instructions provided.

Note: If you do not receive a payment confirmation receipt in your email shortly after submitting the payment, then it did not go through. The process will either need to be done again or you can call our office.  

To pay by credit card, you will complete the payment information online. Cash or check payments are made the Parking & Transportation Office during normal business hours after completing your registration online.

Refunds and Returns 

A refund request form must be completed for all refund requests at the Parking Office. Refunds can be made for appealed citations, vehicle plate-to-permit fee, and/or other services rendered that have been deemed appropriate for refund by policy or management. Exceptions must be approved by Management.

Citations

• Citation fines will be refunded for full amount based on the discretion of the Appeals Coordinator or by Management’s decision unless the customer has other outstanding debt with the parking office.  In those cases, the refund will be applied to the outstanding debt first to bring the account into good standing with the parking office, and the remainder (if any) will then be processed as a refund.

Permits

• When applicable, refunds will only be given to Faculty and Staff for annual parking fee if paid with cash, check or credit card.
• Refunds will not be given for temporary permits, i.e., hang tags.
• Refunds will be applied based on the below permit refund schedule if the faculty and staff member paid via cash, check or card. No refunds on permits after April 15th. No 100% refunds on permits after 7 days from the purchase date.
• If the customer has other outstanding debt, the refund will be applied to the outstanding debt first to bring the account into good standing with the parking office and the remainder (if any) will be processed as a refund.

Permit Refunds

Purchases Made Through Payroll Deduction
Payroll deducted refunds are to be issued directly through payroll due to tax reasons.  Our office will initiate the process through the payroll department.   Please be aware the process could take up to three pay periods for the refund to be applied.

Refunds will be given for payroll deducted payments for the following reasons:

• If an extra payment was taken due to system glitches.
• If payment of the parking fee was made prior to the pay period reaching the half-way mark to a pay day, i.e. before day 7 if we get paid on day 15.  Note: Individuals are warned that if a permit refund is requested in the middle of a pay period, they will have one more payment deducted from their paycheck.  This will not constitute as grounds for a refund.
• Other reasons by management.

Amounts paid through payroll deduction for one zone type will not be deducted from the current price of another permit when upgrading.  The new permit will just be sold by starting a new payment plan at the current price of the new permit.

Purchases Made Online Through Pirate Port
If you originally paid with credit card online, the refund will be processed by our office through our online credit card merchant.  The refund will go back on the debit/credit card that was used to make the purchase.

Purchases Made with a Debit or Credit Card in Our Office
If the parking fee was purchased in our office with a debit/credit card, the card that was used to make the purchase will need to be brought back to our office.

For situations where the original card cannot be produced to be refunded, the individual must give a valid reason as to why they cannot produce the same card used to make the original purchase.  Acceptable reasons are: the account was closed so the card is no longer valid or the card was lost so another one was issued that has a different number.

• If the individual that paid with a card did not have a banner id (ie a parent of the student) and the refund can not be issued back to the original card per the acceptable reasons listed above then a banner id must be requested by our office before a refund can be processed.
• Once the banner id is assigned our office will then submit the required paperwork and signatures to the ECU Accounts Payable Department who will then issue the refund in the form of a check.
• Please be aware that this entire process can take up to four weeks

Purchases Made with Cash or Check in Our Office
If purchased was made by cash or check, the name, address and email for the individual that made the purchase must be provided to our office on the refund request form. The refund request will then be routed to Accounts Payable to process.  A check will be issued to the individual and could take up to three weeks to receive in the mail.

Temporary Employee Parking

Temporary Employees
Temporary employees may register their vehicle and pay for monthly, weekly or daily parking in an eligible zone since they are not eligible for payroll deduction.

• Monthly permits $20-$60
• Weekly $10-$15
• Day $5

Permanent Employees
If you have active plate-to-permit parking you can provide vehicle information for the rental/substitute vehicle at no charge by notifying the Parking Office or adding the alternate license plate and vehicle information through Pirate Port. This is helpful if you have been in an accident or you are temporarily driving a different vehicle.  You will need to notify the Parking Office to have the temporary/alternate vehicle removed from your record, as you will be responsible for any citations that vehicle receives.

Stolen Plate

In the unlikely event that your license plate is stolen, notify the ECU Police and the Parking Office immediately. The plate will be deactivated and vehicle flagged for towing.  The individual that a plate is registered to is responsible for all non-moving traffic violations involving a vehicle displaying a license plate issued to him or her. 

Any vehicle found displaying a forged license plate will be immediately towed, and the owner will be reported to the proper authorities. 

Citations

If you have outstanding citations Human Resources will be contacted in order to collect funds.

• N.C.G.S. §143-553 provides that employees of the State, who owe money to the State, must make full restitution of the amount owed as a condition of continuing employment.

For further information about appealing and paying citations please click here.

Wait Lists

Employees must add themselves to wait lists through their parking accounts in PiratePort, there are wait lists for zones A1 and B3.  Wait-listed individuals will be notified via email if and when we are able to offer the requested zone.  Offers from the wait list are given in the order individuals signed up.  When offers are made there will be a time limit to respond and complete the purchase.

Special Designations

• ADA Accessible:  You will register for your regular zone, and contact the Parking Office to complete the ADA designation on your registration. See web page for required paperwork.
• Courtesy Permit:  Specific criteria must be met in order to have Courtesy Permit (CP) designation added to a staff/faculty registration.  Annual application will be made by the employee’s supervisor before the CP designation will be made, using the Courtesy Permit Application form online.
• Retiree/Emeritus:  You will first complete the  Retired Faculty Application online. The Parking Office will follow-up with you regarding your permit. You are not registered to park until completing this process.